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Whenever a reply has been posted in a group chat and initally looked at, the reply dropdown doesnt seem to work to expand the replies to a message. This is across all devices and turning/logging on and off does not fix this. In the attached picture this means when you click on the blue " 1 Reply" button, a new line to reply appears but not whatever the previous message was. Any solutions?
Hey guys, did you ever find a solution for this problem? In our company we observe the same effect. Especially if users use Zoom desktop (Windows 10 latest release) in combination with the Zoom App (Android 8-10) the chat responses (within a thread) can not be expanded. This is quite annoying...
Hi everyone! To all community members arriving at this thread and encountering the same chat issue, please try the following steps to get the old installation cleared and get Zoom reinstalled and working for you.
To remove Zoom completely, including any configuration files, run CleanZoom on your device.
Reinstall the Zoom app
Reinstall the Zoom app
I hope this helps!
Zoom Community Team
Please click Accept as Solution if you found this reply helpful. Thank you!