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Where to Find Feature Request Status? - Repeat (Last Discussion was Not Solved)

JSMichel_Addigy
Listener

I want to bring up @SteveHare1850 's previous topic asking for a place to see Zoom feature requests. I have the same thought today as I've submitted numerous feature requests to https://zoom.us/feed/,  and for all I know, they're never getting read nor is anything happening with them. Where can I find the status of feature requests I've submitted?

 

Here is Steve's original post:

https://community.zoom.com/t5/Phone-System/Feature-request-status/m-p/53278


Here is his request quoted: 
"

Is there any place we can go to see the status of feature requests?  I'm a new phone customer, and I've submitted about 7 or 8 requests to my dedicated support representative, and I feel like they go off into the ether never to be spoken of again.

A place where you can input, see the status of, and ultimately whether it's being adopted and when the expected implementation if it is adopted (along with other pertinent information like difficulty, final spec., which license type it will apply to...etc.).

Otherwise I feel like I'm wasting my time writing up what I feel are features and enhancements only to never hear about them again.  

It might also be helpful to publish these requests to be voted on by the community.  then you'd know for sure what the customer wants (and isn't this really the most important thing?)."

4 REPLIES 4

AlexD
Listener

I would also like to know about status of feature requests.  I will try to find out also!

VA
Zoom Moderator
Zoom Moderator

At this time, all Zoom feature requests are managed within our https://zoom.us/feed submission form. Feedback submitted there goes to the relevant product team for review. We don't currently utilize a voting or tracking functionality within the community, but we will definitely communicate if that changes in the future!


Virginia (she/her/hers)
Zoom Community Team

JSMichel_Addigy
Listener

Thank you VA. 


Sounds like we as a community would definitely like to see something more public. Can you ensure something is logged with high priority in the feature request queue that you reference? I think I may even have something created personally. 

 

For some Zoom product manager inspiration, check out some of these idea / prioritization communities that I've worked with in the past that are quite effective:

Screen Shot 2022-08-23 at 2.15.38 PM.png

 

We appreciate you expressing this interest and the shared examples. We will certainly continue to relay this to the relevant internal teams. 

 

Thank you!

Alexis