SMS question

[packergeek05]

Hi. I'm trying to get an answer on this.

I'm looking to port my number over from another provider but I wanted to know if I have the ability to send direct sms messages to the phone number and from my phone number?

[sachinzoom]

Hi @packergeek05 

Yes you do from your Zoom phone App ( desktop or mobile ) in US/CA.  Here are the details to setup:

https://support.zoom.us/hc/en-us/articles/360054631031-Setting-up-SMS

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[packergeek05]

So just to clarify. 

Say my number is 503-xxx-xxxx. I want my customers to be able to text to 503-xxx-xxxx. At 8x8 I couldn't send directly to my 503-xxx-xxxx number. But you're saying I can send and receive directly from the 503-xxx-xxxx line using the Zoom app from mobile or desktop?

[sachinzoom]

Thats correct @packergeek05 You will send / receive all SMSs directly via your zoom app. See screenshot:

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[sachinzoom]

Hi @packergeek05 

Hope your queries are resolved. Please let me know