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Does anyone know if Zoom Phone supports setting up a BLF line key on a desk phone with directed call pickup?
I know a Shared line/Pickup group can be configured but I'd really like to keep the ability to dial out to the contact on the line key, if I use one of the aforementioned it will act as if I'm dialing out on that line when pressed instead of just dialing that line like a normal BLF key
Let me re-state that a little differently. 😅 Turning on the Directed Call Pickup automatically creates ONE Line Key on the phones of each member of the group that can be used to pick-up the ringing line of the first line ringing of the lines of the members in the group. Does that make sense? 😊
No, it cannot be dual-used to dial a particular person because it dials the extension associated with the Group Call Pickup setup, and I think is always going to be green.
Does that help clarify things?