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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

remote control access

Eims23
Newcomer
Newcomer

‎2023-01-30 08:59 AM

when I give remote control access the client can move the mouse but clicking is unresponsive, can anyone advise?

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1 REPLY 1

newl
Community Champion | Customer
Community Champion | Customer

‎2023-01-30 09:28 AM

HI @Eims23 ,

 

If you are using MacOS you will need to make sure and give Zoom access in the Accessibility tab in the Privacy and Security preferences of your Mac. 

 

Here is a support article that will provide more info.

 

 

Granting macOS permissions for the Zoom client

https://support.zoom.us/hc/en-us/articles/360016688031

 

Hope this helps!

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