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Zoom Profile Picture

isaacswanagan
Listener

My employer has been trying to get his profile picture to display during zoom calls but it never does. It does appear when looking at his account information but not when he joins a call hosted by someone else. He does ensure he logs into his account prior to joining. How do we fix this issue?

1 REPLY 1

anissat
Community Champion | Customer
Community Champion | Customer

Has he attempted to upload an alternate image, or the same image saved as another format (.png and .jpg are the standards)?

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat