You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2023-01-22 03:11 PM
I'm a long time paying Zoom customer and OnZoom Presenter. Starting last week when I go to create a new class or duplicate a past class, I get a message that says 'host not found', and subsequently can't create any new classes. My students and my small business are at a loss. I've called in, tried another support request, am willing to pay more, but no one is responding. When I signed up for Zoom over 3 years ago (as a paying customer who has never missed a payment) I was told support requests had a 24 hour turn around, it's been 72 hours. Please just tell me what to do. If you won't allow me to make classes, there are other companies, but please just let me know. I'm tryin to make OnZoom work, but can only wait so long. We work with Seniors and they don't have forever./Elijah
2023-01-22 03:42 PM
I have had these same problems with OnZoom since last week (Thursday January 19): unable to edit tickets for an event, or add any tickets, getting the "host not found" message, unable to record as well. I reached a zoom help person via their chat bot (you have to type in "representative" to get someone). The guy didn't know what I was talking about and did not fix anything. He started a help desk ticket which I filled out immediately and I have not heard anything from zoom since then (it is now Sunday evening January 22). I tried to create a new meeting on OnZoom, and it will not save anything, and repeatedly gives the message of "host not found." I have never had these problems before. I have paying customers who paid for a class and I am unable to hold up my end of the bargain because OnZoom isn't working and no one is fixing this problem.
2023-01-22 04:39 PM
Same situation and response flow as us. As well we work with Senior Citizens who we've worked so closely with getting them to utilize OnZoom and if this platform is failing, then that's a lot of stress on those souls moving them to a different platform. If we don't hear anything by monday, which will be 4 days since my request (also spoke to a rep who had no real understanding of OnZoom), we will have to have an alternative while Zoom fixes this (if thats in there plans). Best of look and to this great community of OnZoomers.
2023-01-25 07:10 AM
Any resolution on your end. Still not working for me, I have a support ticket and they seem to have slowed down in responses.