About momscomputer

momscomputer · 2023-01-22 03:11 PM

Hello. I'm a long time paying Zoom customer and OnZoom Presenter. Starting last week when I go to create a new class or duplicate a past class, I get a message that says 'host not found', and subsequently can't create any new classes. My students and...

momscomputer · 2023-01-25 07:10 AM

Hi HousePeace.Any resolution on your end. Still not working for me, I have a support ticket and they seem to have slowed down in responses.

momscomputer · 2023-01-23 02:38 PM

Hi Vivify, Sadly did not work, Still await a reply on my support ticket.

momscomputer · 2023-01-23 10:25 AM

About 10 hours ago someone responded to my support ticket and advised to clear history/cache, logo out of browser, wait 5 minutes, then retry. Didn't work for me, told them on the ticket and haven't heard back.

momscomputer · 2023-01-22 05:01 PM

Same issue, 'host not found.' Can't create new classes or manage present classes. Support has been sadly, unhelpful and unknowledgable. We work with Senior Citizens and this will hurt them.At a minimum Zoom should have the courtesy of a response? Or ...

momscomputer · 2023-01-22 04:39 PM

Hi HousePeace.Same situation and response flow as us. As well we work with Senior Citizens who we've worked so closely with getting them to utilize OnZoom and if this platform is failing, then that's a lot of stress on those souls moving them to a di...

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