zoom is unable to detect a camera

[kathieroxanne]

Recent upgrade of zoom account after which i get the message listed above. HELP

[WencesUnzueta]

Hi kathieroxanne

What camera are you trying to use? Or is it your laptop?

[Miranda26]

I have the same problem and am trying to use the camera on my laptop.  It used to work but has suddenly stopped working.  All camera settings on my laptop are turned on but it still doesn't work for this one App.

[DR2K23]

My LG computer monitor

[KathleenM]

I am having the same problem.  The only camera I use is on my laptop.

[KathleenM]

Got it figured out!

[Miranda26]

I am having exactly the same problem.  How did you figure it out?  Please go gently as I am a 64 year old non teccy grandma!

[KathleenM]

It was my error...  I have a ctrl-camera on/off button at the top of my keyboard.  Somehow I had that selected to off...  Corrected now 🙂

[DR2K23]

Thanks KathleenM

[HiraethxHim]

Try this if you have windows computer: Go to the app "Samsung Security" on your computer and give zoom permission.