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2023-02-02 07:20 PM
I teach a zoom class with 15 adults. I changed my internet to wifi and get about 450 mps. When I show a video on zoom, a few students experience buffering and freezing of the video.
If I went to 1 gig speed, would that solve the problem?
Or, would a wifi signal booster work?
2023-02-02 09:57 PM
These are the system requirements:
You should try to be connected via network cable to you an internet port on your router to stablize the connection further. Download speed looks good.
2023-02-03 05:13 AM - edited 2023-02-03 05:15 AM
Post the speed test results here if you don’t understand them. Include the upload speed and latency numbers. Many ISPs sell fast download, slow upload internet packages. (Asymmetrical)
2023-02-03 01:03 PM
An ethernet cable connects the router to my hard drive.
My internet speeds vary depending which server is doing the test.
Download: from 330 mbps to 422. Upload: from 33 to 161.
Latency: 0 ms
I started a ticket with support. I received a response to untick/disable the box to
--optimize the quality of the video/ send with de-noise
--use hardware acceleration for receiving video
--use hardware acceleration for sending video
I have been unable to find these items so far.
2023-02-03 01:09 PM
You will find these items on your Zoom App under Settings -> Video -> Scroll down to advanced
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.