video problem on webinar

[Bharatsajwan]

only audio option is on for participents but not video.. how can I fix this?

[Ray_Harwood]

Hi, @Bharatsajwan,

If you are a Webinar, there are two tabs in the Participants window.  One is for Panelists, who must be invited to participate, and can speak, show their camera video, and do such things like Screen Share, etc.  The other tab is for Attendees, who do not initially have any speaking or camera video capabilities.  The Host can invite an Attendee to unmute and speak, but does not have the capability to permit an Attendee to turn on their camera.

If, perhaps, you want to have an Attendee speak and display their camera, you could invite them to become a Panelist:

Once they finish with their question or discussion, you can use the "Change Role to Attendee" menu item in the Panelist view.