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screen sharing error

goldwolf
Listener

‎2021-09-18 08:55 AM - last edited on ‎2022-03-10 01:49 PM by Zoom Moderator

Hi. I was trying to share a slideshow today on Adobe Bridge. The bridge desktop was visible, but when I tried to start the slideshow, I got the message that I couldn't share, I needed to bring the window to the foreground. I could see it fine on my desktop. I'm sure it was something easy I was missing...I was not the host, using Zoom 5.7.6 for Mac. Thanks!

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colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

‎2022-01-20 04:24 PM

goldwolf,

Welcome to the community, and sorry for the delay in responding.  I am not familiar with Adobe Bridge, but a search for similar issues mentioned going into the Adobe Bridge Preferences -> Advanced and turning on 'Use Software Rendering'.  If you are still having the problem, can you please try that?

 

Thanks.

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