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mommapat
Newcomer
January 20, 2022
Question

Video Stopped Working on MacBook Pro

  • January 20, 2022
  • 1 reply
  • 4 views

In the last month or so, my video on Zoom meetings just stopped working on my MacBook Pro 2018 15-inch running Monterey 12.1. Prior to that it worked fine. None of the trouble shooting steps seem to help. I only have the single built-in FaceTime camera on this device. The camera light is green, and I have set video on the Zoom app to be on. Out of ideas. 

    1 reply

    jeremyjustin
    Community Champion | Employee
    jeremyjustin
    Community Champion | Employee
    January 21, 2022

    Hi @mommapat thank you for your post here on the Zoom Community! I was looking to see if there may have been anyone else with your same issue. I came across this post in the Community which could help. Basically it's suggesting to update the Zoom client because we fixed a camera issue in the past

    https://community.zoom.com/t5/Meetings/Zoom-compatability-with-macOS-Monterey-and-ATEM-Mini/m-p/22925

     

    Could you take a look and see if it fixes the issue when you update? 

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

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