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how to change the video orientation

HTTZSN
Listener

Hi 

just wondering if anyone know how to change the video orientation on desktop zoom from vertical to landscape when dial in via phone zoom app? it always shows as vertical on desktop zoom when I dial in from mobile. 

 

thanks

4 REPLIES 4

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

This commonly occurs when the phone user is holding their phone upright and verticle versus turning it 90 degrees to be horizontal.

 

Jeff Widgren | Host of Zoom Test Kitchen

I am also having this problem - using my laptop, the video is showing me sideways on! (Windows 10) My Android device is perfect. Do you have any suggestions?

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @HilaryF 

For fixing issues with a improperly rotated camera on the desktop client, please refer to this article for how to fix that: https://support.zoom.us/hc/en-us/articles/115005859366-Manually-rotating-video

Do you know how to change from Landscape to Portrait on the Desktop? I cannot find a simple setting for this. Thanks!!