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converting recording

suemarc
Newcomer
Newcomer

 

 When I went to stop my recording, I was unable to use my computer, and I had to shut it down. When I went back on zoom, the message "Files from unknown sources. Converting the following files may put your device and personal data at risk" was there. I need that recording (not sure why there are 2, but maybe I stopped and started). Any thoughts about how to get them without potentially damaging my computer?

 

1 REPLY 1

Becca720
Newcomer
Newcomer

I am having exactly the same problem. It's really frustrating as I need to view the recording. Had so many issues with my MacBook that I don't want to put it at risk.