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Zoom not connecting

MarkBurke
Newcomer
Newcomer

‎2023-04-18 12:24 PM

I am a teacher and a bunch of my students can no longer connect to ZOOM.  Appears to be just a ZOOM issue as they can access all of their other programming.    They get the following message.  Are there ZOOM servers down?

 

 

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4 REPLIES 4

Bobbyk1227
Zoom Partner
Zoom Partner

‎2023-04-18 04:21 PM

We have some users with the same issue. @Anonymous - is there a subset of users that were affected by this problem today?

0 Likes

Livingdove
Newcomer
Newcomer

‎2023-04-18 04:33 PM

Since yesterday, I have not been able to log into Zoom, but a link comes up, after I click "launch meeting," with the option to join via my web browser, which I do. I would prefer to join the meeting the regular way, though. I did uninstall Zoom and reinstalled it, but that didn't solve the problem.

0 Likes

Bobbyk1227
Zoom Partner
Zoom Partner
In response to Livingdove

‎2023-04-18 05:12 PM

Thanks Livingdove! Do you see the same DNS probe error as provided by MarkBurke (above)?

0 Likes

Livingdove
Newcomer
Newcomer

‎2023-04-18 05:28 PM

No, I don't. The usual Zoom page comes up, but the Zoom window doesn't open. Then, I click, "launch meeting," and nothing happens, except the link to open via the web browser appears at the bottom of the page, so I use that. 

0 Likes