Zoom creates an empty folder on Mac

[yccuu]

Hello,

Today I found a folder called "Zoom" on my Mac's Document folder on Finder that was created yesterday. The folder is 0kb, does anyone know if this is a normal thing?

[RN · Accepted solution]

Hey @yccuu, this folder is for local recordings. More info here for Finding and viewing local recordings

[maozoom]

The problem is that Zoom is now creating a folder for every Zoom meeting. If there is no chat or recording for that meeting, the folder is blank.  

This is different from past practice where a folder was created ONLY for meetings with content that is set up to be saved based on account settings.

[CosminU]

exactly.
how can we stop this?
it's very annoying 

[apstein]

Agreed. So this must have been started with an update. I want to stop creation of these folders. 

[jdwork]

I solved this by disabling Meeting chat - Auto-save in the In Meeting (Basic) section of settings.

It creates an empty folder for every meeting where a chat isn't used and adds a text file if the chat feature is used. If you disable this feature you will have to remember to manually save a chat prior to ending the meeting. Hopefully Zoom will fix this in a future update so it can behave as it did in the past.

Settings > In Meeting (Basic) > Meeting chat - Auto-save
Automatically save chat messages to a local file on the host's computer when the meeting ends

[katiemoreno910]

Exactly what I needed - THANK YOU!!