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Web client participants not removed when tab closed

jansch
Newcomer
Newcomer

‎2022-07-18 03:09 AM

Description/Error

We allow participants to join meetings via the web client, i.e. via subdomain.zoom.us/wc/join/... Most of the time participants do not actively "Leave" a meeting but simply close the tab of their browser. While their audio and video naturally does not get transmitted anymore, they are still displayed as a participant in the call. For several obvious reasons that is an issue:

  • Network issues might cause the participant to drop out and re-enter resulting in duplicated participant
  • Faulty participant tracking
  • Difficult to tell if participants left or have issues with their audio/video

How To Reproduce (If applicable)
Create meeting. Enter via web client and as host via desktop app. Close browser tab. Observe that participant is still part of the meeting.

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