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2022-02-26 09:22 AM
When recording a meeting the video was in gallery view but than saved after converting off the call it saved it to speaker view for whatever reason how do you get that changed ? When we recorded originally in gallery view
2022-03-02 04:34 AM
Hello Peacelovebridge, did you start Local or Cloud recording?
For local recording - it will capture exactly what is appearing on the screen as you switch between speaker view & gallery view. There are some settings that can be adjusted if you may like to record video as screen share is happening.
For cloud recording, that will be tied to the settings that have been applied on your account settings at zoom.us.
There's quite a fair of options/permuations for you to choose from, here's the support with the details.
Trust this help - be sure to check your Cloud recording settings before your next record! Have fun!