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Users kicked out and not able to join again

Spedia_dev
Newcomer
Newcomer

‎2023-03-16 12:20 PM

From past 2 days our users are facing a common issue. Some users are not able to join the meeting and some users are kicked out of meeting and if they tried to join again, they cannot join. 
@Allowing participants/panelists to rejoin – Zoom Support
referring to the above link I checked the "Allow removed participants to rejoin", and then created a meeting and  tried the same, I left the meeting and tried to join again but I couldn't join. 
I am using a Scheduled meeting.

I am able to join if I use the Join URL of the registrants and open it in a browser, But if I am joining using the mobile app, I am not able to join.

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