cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to log into ZOOM desktop

Gary8
Listener

When I attempt to log-in to schedule a meeting I get the message...

Your application version needs to be 5.11.4 or higher to sign

When I download the latest version of ZOOM I can't install because I receive the same message

4 REPLIES 4

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Unistall Zoom

Reboot the computer

Download and install Zoom again.

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Ibrhimco
Listener

Sir, I need your help confirming my booking for tomorrow, Sir, I need your help confirming my booking for tomorrow 16/05 at 10 PM

 

Ibrhimco
Listener

What is the matter said nobody is helping at all I’ve been waiting for a long time to receive help

RN
Zoom Moderator
Zoom Moderator

Hi @Gary8 per @Frank_TB's recommendation of updating; can you also please share the OS (operating system) you're using to run Zoom? Windows 10/11 or MacOS (which version)? Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!