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Unable to launch video meeting

ipds
Listener

error massage "Unable to launch video meeting. When possible, please restart your computer and try again"

I've tried to restart computer and checked camera and microphone access but still not working on my laptop.

 

 

zoom error.png

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi ipds,

 

you might try updating the zoom client.

 

also there is a zoom support article on the subject.

Meeting won't launch from Google Chrome – Zoom Support

 

thanks,  eliot

v-2nran
Listener

Any more updates on this. We started to seeing this error from last one month but no luck in resolving and have explored all possible troubleshooting paths. 
Not reproducible on demand hence can't capture additional logs and dump files aren't so helpful so far.