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URGENT Error code 1006028000

MyriamCroteau
Newcomer
Newcomer

‎2021-11-25 05:48 AM

Hello,

             Every time I'm trying to connect to Zoom, whether I try with my Google Account or Facebook,  I get the error code: 1006028000. The thing is I have a class to attend in less than 2 hours and I've tried everything I could think of already:

- Restart my laptop

- Restart my rooter

- Uninstall and reinstall Zoom to make sure it's the latest version

- Search the code on Google, but of course I can find any code possible accept mine...

- It's too early for the shops to be opened to see a technician to help me and I don't have enough time before my class either to get there...

 

I'm really running out of ideas, so you are my last hope right now. Thank you for your help!

1 REPLY 1

ngunzburg
Newcomer
Newcomer

‎2021-12-08 08:15 AM

Having the same issue with everyone at our facility. I suspect Zoom has switched the server that hosts their Google authentication, and our firewall is blocking it. They only sent me a giant list of IPs to whitelist. Unfortunately our firewall needs a URL to whitelist, not an IP. 

Zoom please fix this issue, or give us a URL to whitelist for authenticating with Google. 

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