Troubleshoot Screen share

[darisfauzan]

I have a problem with my zoom. Two weeks ago I could not share my screen, there is a symbol/ notification (picture attach) that always happened when I want to share, but when the notification disappears I could share. During my session, I only could share 1 time on my screen then the notification will pop up after that. I tried to uninstall my zoom an re-install again but still happend.

[frankzhang]

Could you update the driver of the graphic card from the manufacturer and try again? It looks like a driver compatible issue.

[frankzhang]

Under screenshare setting, there is advanced which you can try several capture mode, The legacy mode provide the widest compatibility.