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I really need help on an ongoing issue, due to which I had to leave a work meeting
My zoom desktop app says that my zoom is unable to detect the camera and that it should be powered on in my computer. I have tried all the solution on the zoom website and seen to it that each one is resolved. Access to my camera both on zoom and desktop is given. But yet the problem persists. It if continues I will not be able to attend important zoom meetings which will lead to severe consequences. Can someone please help me out?
Hi @Andrea-Cutinho thank you for posting for the first time and welcome to the Zoom Community!
I'm sorry to hear that you're having issues with using your camera on Zoom. Would you be able to confirm which of these troubleshooting steps you have taken?
Zoom Community Team