I'm using a MacBook Air with zoom.us to connect. I'm trying to set up a member who has only a cell phone but we get the announcement that" this connection does not allow phone in". I can't find any setting to change the audio from computer only to all connections. I log into zoom.us and then settings but there are no settings for audio. I'm obviously doing something wrong or in the wrong place, but I haven't figured out what or where. Any suggestions?
Hello jgam - to use "audio" conferencing as an option for the Zoom meetings, you need to have purchased an audio conferencing plan.
Here is where you can verify or purchase a plan for your account.
Purchasing audio conferencing
Sign in to the Zoom web portal.
In the navigation panel, clickAccount Management, then Billing.
On the Current Plans tab, scroll toInterested in other available products?and clickAdd to Cartnext toAudio Conferencing.
Select your audio plan options:
Select how you would like to pay for your audio plan:
Pay-as-you-go: Available on Business & Education plans
Monthly commit plan: Available on all paid plans
Choose theToll,Toll Call (Fee-based), andCall Outtabs to add numbers for countries or regions. Check the country or countries you would like access to, using the search function to search for specific countries.