Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
The previous topic was marked as 'Solved' although the only proposed solution was to submit a ticket. Which was done a few months ago by one of the users, but the issue still remains for a lot of users who kept replying in that old thread hoping that Zoom was still looking into that.
Here's the old topic which should not have been closed: https://community.zoom.com/t5/Meetings/The-event-description-will-be-replaced-with-the-Zoom-default/...
Can someone from zoom comment on that please? It keeps happening daily for a lot of zoom users including myself and it is frustrating when you have to resent invites multiple times to make sure the meeting description and agenda are still there.
Thank you @Adam85 ! I've tried what you've suggested, but there were no disabled items in that menu. And the issue isn't happening 100% of the time. I would say 50/50 - so it looks like a bug rather than some setting being enabled or disabled.
How can we attract attention from someone from Zoom? Looks like they've been consistently ignoring the issue which seems to be affecting multiple users!
@AlexeyGonch just in case, make sure it's also not inactive. I agree if it's only happening sometimes, then it's likely a bug. Not sure how you will get someone from Zoom support though... maybe they'll chime in once they see more people reporting here.
But for anyone that runs into this issue consistently, make sure the add-in "Microsoft VBA for Outlook Addin" is not disabled or inactive. -> TechHit Link - How to enable inactive or disabled add-ins
Hey all - I resolved this. At least, in terms of my company. We deploy the Outlook plugin automatically to all users through the 365 Admin Console. Some legacy users had the the Outlook Plugin for Zoom ALSO installed in their Windows 10 apps list. By removing that app (uninstalling) the issue immediately goes away.
Also, I discovered while we were troubleshooting that, if you pre-add text (even just a space bar space) into a meeting BEFORE you add the Zoom information, you can go back and freely amend the invite at your leisure. This also solves the issue but is a sort of wonky workaround. Hope that helps!!