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Seeing user but cannot add her as an Alternative Host

Shakir
Listener

Hello,

 

I am seeing the user but cannot add her as an Alternative Host.

 

Please help, this is very important

1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Is the other user a licensed user on your account? AN alternative host must be on the same account as you and you both must be licensed.