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Rev Closed Captioning limits?

jrerek
Listener

Has anyone used Rev for Voice activated closed captioning.  We started to use it, it is fine.  However, one of my users has it stopping at a 40 minute mark with a message that 40 minutes is the limit.  Wondering if it is Zoom or Rev.  Have Rev working on it, but thought I would throw it out there.

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @jrerek, apologies for just now seeing this post! It is likely that the 40-minute limit is coming from a Zoom account that does not have a paid license. If you need to have meetings longer than 40 minutes, you can upgrade your account, or the account owner or admin must assign you the license.

 

I hope this helps! 

Carla,
Zoom Community Team

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