Showing results for 
Search instead for 
Did you mean: 

Renamed recording help


After recording my zoom to my computer, I renamed the recorded meeting video file so I would be able to remember which one it was. Then I went to zoom to share the link and it said “unable to play because file was renamed” but I don’t know how to restore the original file name so zoom can retrieve it! 


Zoom Moderator
Zoom Moderator

Hi @angela7171 , Welcome to the Zoom Community! I see that your discussion has not yet received a reply from the community so I wanted to check in 🙂 I am very happy that you were able to reach out to our support team and they were able to assist you in finding the path to your local recording.  We can't wait to see how else you contribute to our growing Zoom Community!



Zoom Community Team


I just did the same thing and I see there have never been any answers - is there anyone out there who can help.  I need to send this recording to my peers and I can not open it.  Can it be retrieved somehow?