Showing results for 
Search instead for 
Did you mean: 

Recording via the web browser


The Artificial unIntelligence chat didn't answer this so I'm hoping a human can.

I did check help files before posting but didn't completely understand the response.

I have a free zoom account.

I was in a meeting via the browser rather than the desktop client.

I hit record - the voice said meeting being recorded...

I can't find the recording on my computer.  When I used to use the desktop client it would give me a "converting" message or something similar... i got nothing when I left the meeting on the web browser.

If I understood the help file correctly - because I have a free account, I can't actually record to my computer (or the cloud) from the web browser?  that seems to be what it was saying.

If that is correct - is there some reason there isn't a warning pop up that could have said so?  Or maybe just don't have the record option available if I can't actually record?

I was going to contact support directly but as I have a free account, that doesn't seem to be an option either.

I appreciate any insight anybody can provide, as I've just appeared to lose an entire 30 minute assignment that I cannot reproduce.


Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @VikRa.


See this Zoom Support article for details:


Note that in order to do a local recording it requires the Zoom Desktop client.  My understanding is that the web-based client won't do local recording.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !