Problem with converting a local recording

[Evelab]

Hello, we are experiencing issues in converting a local recording.

If I double click to convert, it states:

 

It seems that the video is already converted but in a weird format (.mp4.tmp) which I cannot open nor convert.

Can you help?

[Alex_PFT]

Hello.

Try to rename the file, and remove the .tmp after the .mp4

Alex
zoom@pft