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PRO paid but only Basic Account

Kasila
Listener

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account 

What  can I do?

any support is welcome

Kathrin 

1 REPLY 1

Ray_Harwood
Collaborator

Hi, 
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray - "Old Desert Lizard" / GoodClix.com
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