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Need Help Finding Local Recording

Angel11
Listener

Hello! I am having difficulty finding a meeting I recorded to my computer. I tried everything the help articles said already.

Please help!

8 REPLIES 8

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Angel11 

 

Are you using a Windows PC or an Apple computer, and what type of Zoom account do you have?

A windows pc and a paid Zoom account.

 

Angel11
Listener

Thanks for your reply! I have whatever the basic paid account is and im using windows

Rupert
Community Champion | Customer
Community Champion | Customer

If you have a Paid account, could you have made a Cloud recording instead of a Local recording? 

No, it is a local one.

 

Angel11
Listener

no. this was the first time ive chosen to record it to my computer instead of the cloud.

Rupert
Community Champion | Customer
Community Champion | Customer

And if you go into your Zoom app > Settings > Recording > Open button - you don't see anything there?

No.