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Local Recording Access

athletemade
Listener

Hi everyone, I recorded a meeting to my computer = a "local" recording. I dont have access to that computer anymore. I see the recording in my Zoom but it says the recording is only available on that computer. 

 

Is there anyway to get access to this recording from a different computer? 

3 REPLIES 3

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @athletemade ,

 

Local recordings are only accessible on the computer you downloaded the recording to. You will need to get the recordings from the previous computer. To access local recordings:

 

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

 

Hope that answers your question. Recommend moving to cloud recording to avoid this in future.

komalkrishna
Listener

I would appreciate your help as the recording was accidentally deleted even from the trash from the computer where it was recorded I need the recording as it is research-oriented and I was the only one who had it. Can you please help?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Unfortunately, you are going to face the same challenges as if you deleted any other file type. 

Data recovery is a complicated topic. There are companies that specialize in data recovery services, but Zoom has no special abilities in regards to deleted, local  media files.

 

https://www.forbes.com/advisor/business/software/how-to-recover-deleted-files/ 

 

in future consider backing up important files. A copy on a second device and another copy off site is a good strategy.

 

Good luck

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