Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-05-25 10:31 PM
I have a colleague who has an issue joining audio. Instead of this:
She gets this:
There isn't a switch between Telephone and Computer audio, and there's no error messages about her Mic or Speakers not being available. On that note, her hardware looks all fine - she has a Jabra headset, so two sets of microphones (with the laptop mic) and two sets of speakers, and they all appear in Zoom settings.
Things we've tried:
Has anyone seen anything like this, or has an idea what might be causing this?
Thank you for any assistance! Regards,
Cody