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Zoom AI Companion2023-09-30 09:54 AM
Hi,
I was on my zoom account yesterday. For some reason, I got signed out, as someone else has signed in. I'm concerned about security, and I have since changed my password. What may of caused this? How can I check the location of sign in?
Thanks
Lee
Solved! Go to Solution.
2023-10-01 03:43 PM - edited 2023-10-07 01:20 PM
Welcome to the Zoom Community, @Lee0607.
The main situation where I’ve seen this is when you’re attending a meeting or webinar with Registration Required, and either you’ve given your registration Join link to someone else, or your using a Join link that was intended for someone else.
The other situation, as you’ve mentioned, is two people using the same account – possibly intentional, or your account was compromised. Changing your password is an excellent response; you might also consider using two factor authentication (2FA).
2023-10-01 03:43 PM - edited 2023-10-07 01:20 PM
Welcome to the Zoom Community, @Lee0607.
The main situation where I’ve seen this is when you’re attending a meeting or webinar with Registration Required, and either you’ve given your registration Join link to someone else, or your using a Join link that was intended for someone else.
The other situation, as you’ve mentioned, is two people using the same account – possibly intentional, or your account was compromised. Changing your password is an excellent response; you might also consider using two factor authentication (2FA).