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Getting a copy of a recording if I was not the host


Hi everyone, 


I had a meeting recorded where i agreed and asked for a copy or transcript, I was not the host. I have asked a number of times for the promised record of the meeting but have been told that a copy can not be given as they destroyed the file. is there anyway to get a copy or transcript of the meeting as both parties agreed on the recording in the first instance?




Community Champion | Zoom Employee
Community Champion | Zoom Employee



The meeting host or owner/admin from their account are the only ones that have the necessary permissions to access that recording/transcript (assuming cloud recording).  If local recordings only he host that recorded to their computer would have access. 

You will have to get the recording from the host; Zoom cannot retrieve that recording for you.


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