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Gallery View on a ThinkPad using Firefox

dcmac122047
Listener

‎2022-01-09 06:41 PM

I have Zoom loaded on a Lenovo Thinkpad using Firefox as the browser. I cannot switch the display from Speaker mode to Gallery mode. The 3 Dot Icon in the upper right corner that controls this function is not present.  Can't find any options that control this aspect of the display.  Worked previously.

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2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

‎2022-01-12 01:02 PM

Hey @dcmac122047, can I suggest downloading the Zoom client from https://zoom.us/download? Gere is our documentation on getting started with Zoom. https://support.zoom.us/hc/en-us/categories/200101697 feel free to review this information and let us know if you have any other questions!

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Fabbo
Listener

‎2022-01-24 05:40 AM

Hi,

I tested that on a MacBook using Chrome and Firefox.

When joining using the browser, Chrome shows an icon in the top-right corner that allows to switch to gallery view and to switch to full screen. In the same spot, Firefox only shows an icon that allows to switch to full screen. There's no apparent way to switch from speaker view to gallery view in Firefox.

I don't know if it worked before, as the original poster claims.

So, I guess the feature is not supported on Firefox. Any idea when that will happen?