You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2023-01-14 03:41 AM
Since my last update my zoom camera keeps flikering and turning the screen green
I have uninstalled and reinstalled zoom several times
I have taken my laptop to a tech support who has checked my device and there are no faults
I have tried using a webcam - this did not resolve the problem
I do not have this problem on my phone camera or my notebook chrome
This only happens on my laptop which is running on windows 10
Is anyone else having this problem and managed to resolve it?
2023-01-14 06:23 AM
I have the same problem, also with Windows 10 and after update.
2023-01-14 06:43 AM
Same Problem here - it seems to work okay in the browser but not in the app
2023-01-14 07:28 AM
My processor is also incredibly slow when using Zoom now (apart from the green flickering problem). Might it be an error in the update? I have changed several settings, and un installed and re installed, as other members of the community suggested, but it didn't solve anything yet.
2023-01-14 08:01 AM
Tengo el mismo problema desde la actualizacion!! Escribi al soporte tecnico pero no me dieron una solucion.
2023-01-14 08:33 AM
I found another suggestion of a member that DID work for me: I was able to fix the problem myself by changing some settings. Try opening a meeting...then go to video settings...advanced....unclick Optimize video with de-noise.
My processor is still slow, but sharing works, and video is not flickering anymore.
2023-01-18 01:44 AM
I have just tried this suggestion and it seems to work for me too! Thanks.
2023-01-24 02:56 PM
thank you! I have the same problem so will try that
2023-01-14 01:50 PM
Have same problem with flickering video since did the update on 1/11/2023. If Zoom would offer old versions, we could uninstall and use the older version maybe.
2023-01-15 12:15 AM
Yes, this should also solve it. The new update seems to cause problems for those with a slower processor (CPU).
Zoom has sent me an e-mail suggesting both solutions as given above:
.video settings...advanced....unclick Optimize video with de-noise
.uninstalling the new version, and using the former one. (5.12.9 and restarting computer)
The issue is expected to be fixed on the 5.13.5 version which will be released next Monday, January 16th.
2023-01-18 01:20 AM
I have started encountering exactly the same problem in the last couple of days. I also use a laptop running on Windows 10. I don't know what to do.