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Guys, I have a problem
I had error code:-202 the mail from zoom can you help me fix this
Untrusted Server Certificates
You attempted to access a server (xmpp012.zoom.us) with a
certificate that is not trusted. Trusting this certificate may reveal
your personal information to attackers.
First, here is an example of the error that would be prompt:
Secondly, while in Safari, go to Preferences:
Third, you shouldn't have to do anything on this step. But to double-check, Click on the Website tab and within 'pop-up windows', outlook.office365.com should be on 'Block and Notify"
Fourth, check the security tab to ensure the following is checked:
Fifth, click on Privacy tab, and uncheck 'prevent cross-side tracking' if enabled.
Sixth, click on website again, and back within pop-up windows > outlook.office365.com and click the dropdown and Allow.
Seventh, Navigate back to Outlook and click on the Zoom add-on > settings > and login via SSO and ensure you're not receiving the error.
Hope this helps!
Hey @dgaetke here is a better explanation of the following steps I provided -- please follow along step by step https://drive.google.com/file/d/19XDYMc3xzvDiyz-iRFXd84FX_7dYQEHh/view?usp=sharing
Secondly, in a past case, a user was prompt to update Outlook; are you able to update? Also, are you using the Add-on (web) or (desktop) plug-in?
@dgaetke amazing! @an123456789 @sstmmeltdown @mwhaley @wellaware suggest looking into my proposed solution https://drive.google.com/file/d/19XDYMc3xzvDiyz-iRFXd84FX_7dYQEHh/view?usp=sharing as this should fix your issue!
This solution worked perfectly on Safari. But I am having the same issue (blocked Zoom add-in popup prevents it from creating meetings) on Microsoft Edge. Do you have any suggestions for me?
MS Edge - 108.0.1462.54
macOS - 12.6.2
Thanks, in advance.