Error code 1004

[WilliamDevine]

Hi everyone, I need some help to address error code 1004 each time I try to update Zoom.  Can anyone explain what's wrong and what I need to do to fix this?

Thanks

William 

[Jameswalter]

got the same error but "fixed" it by switching from ipv4+ipv6 to ipv4 only on my computer/client (possibly because the other participants in the room may only ipv4 capable and can thus not connect to my ipv6 address)