Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.Learn more and join
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I was trying to download the files for a video recording. I selected "Record a separate audio file of each participant" in the settings. There were 2 participants in the recorded Zoom call.
I downloaded the video files and also an audio file but there doesn't appear to be separate audio files for each speaker. I did receive this message when downloading the files - "The separate audio file of each participant won't be included, you can download them in the list."
What list? There does not appear to be a list of separate audio files.
The cloud recordings list indicates that there are 5 files for the particular recording, which I assume are the speaker view, the gallery view, the combined audio file (both participants) and one audio file for each of the participants. But there appears to be no way to access the separate audio files.
I am obviously missing something but what that might be is not intuitive.
Thanks for your help!
I've recorded many times but haven't tried the individual piece. I believe there is a copy and edit approach. After you receive your recording, you should be able to download a copy for others. Before you release it, prompt for options. The worst you could do is delete it. You'll still have access to your original copy.
I have the same problem and question. Except, in my case, I got no error message; having chosen to "record a separate audio file of each participant," whether to the cloud or to my computer, I got a combined video and audio file, and an audio-only file. Furthermore, that audio for those two files was exactly the same--That is, it's not as though one was higher quality for one speaker, the other, higher quality for the other speaker. Such a thing should be possible, because, with permission, Zoom could record locally for your guest, and then upload the locally made recording, with less compression and fewer live-streaming errors.
I found this on Zoom:
When recording locally, the host can record all participants' audio streams as separate audio files, one file for each participant. To enable this option:
You have to click on the recording file inside Zoom and then you will find the separate audio tracks available for downloading inside the file near the bottom.
Not sure if you are still having this issue or not, but I stumbled upon the answer. Hover your cursor over the Topic Title for the recording and you will see that it is a link to the file list. From there you can download the individual files. Good luck.