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Disabling auto microphone and video settings when recording meetings


I have a Pro account. I have been recording meetings for 3 years with no problem. All of a sudden last week, participants who joined the meeting after I started recording were unable to start their video and got a message that says something like "Host has disabled your video for this meeting." I did not make any changes to my meeting settings so I have no idea why this is happening all of a sudden. After much searching, I found the following statement in Zoom support: "If enabled by Zoom, you can automatically have participants' microphones muted and video off when they join a meeting with recording or live streaming in progress." What does "In enabled by Zoom" mean and how do I find this setting? I would like to disable this (i.e., I don't want my participants' video automatically off) but I can't find this option ANYWHERE. I am the account owner and searched all of my settings.


Zoom Moderator
Zoom Moderator

Hi @SFam welcome to the community! And thank you for your discussion here, as I will do my best to help you resolve your issue! 


First, as the organizer (host) of the meeting and owner of the account, I would first suggest going into your profile settings at and ensure that the participants video setting is enabled. Basically, anything (some not all) that is configured from --> meetings will default things when scheduling a meeting (in the thirdly case scenario).


Secondly, within the knowledge base article on Managing participants in a meeting as the host and co-host, within the security settings in-meeting, you have the ability to disable "Stop a participant's video" and "Mute participants".


Third, this maybe enabled when scheduling your meeting as well, for example, when you go to you have the options as well, to disable participants video (when joining) as well as to muting participants (when joining).



Zoom Community Moderator

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