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I recently installed Citrix Workspace Version: 220.127.116.11 (2210) for Apple Silicon and since, the Citrix Plugin for Zoom no longer connects. I'm running the Zoom VDI client versino 5.12.3 (22070). I've tried reinstalling the plugin to no avail.
The Zoom VDI statistics shows:
VDI Plugin Version: Not Connected
VDI Connection Error: Plugin not recognized
Has anyone been able to make this work?
I have the same issue. The Apple Silicon Citrix Receiver does not seem to work with the Zoom Universal Plugin. When switching to the Intel version (using Rosetta), the plugin works fine. I don't know if Citrix or Zoom is to blame.
I have this issue as well. I have tested the Apple Silicon versions of Citrix Workspace since the initial beta. Zoom has never connected for me. Using the Intel version of Citrix Workspace works fine. I'm concerned this is not going to be resolved before Citrix depreciates the intel-only version and goes to a single universal application. Once that happens we may be stuck using an old intel version because Apple Silicon will be selected automatically upon install.
Anyway, I have tried clean installs, a different computer, uninstalling Skype HDX plugin and older versions of Zoom VDI all with no luck.
Apple MacBook Pro 13" M1 16GB Ram
Ventura 13.1 (previous OS, Big Sur had the same issue)
MacBook Zoom VDI Rev: 5.12.1 (21950)
Citrix Desktop: Win10 Enterprise Rev: 20H2 running Zoom 5.12.2 (21960)
Citrix Rev on Mac: 18.104.22.168 (2211)
I just saw this on the Zoom VDI Release Notes page. It references an upcoming fix: "Support for Citrix Workspace App on M1."
Link and excerpt below. Crossing fingers this fixes the issue.
Release Notes Link (scroll to top of the page):
Details about upcoming releases will be posted as they become available.
December 19, 2022 version 5.13.0