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Cannot connect to Microphone

Baker
Observer

When I open zoom and then test Speaker and Microphone, but the microphone did not work i.e. cannot record and playback. I am sure I choose the correct Mic and it works in other application such as voice recorder. I tried the following but the Mic does not work 

a) update the audio driver

b) delete the audio driver and re-install

c) reboot the notebook

d) uninstall zoom and re-install 

What else can do to fix the problem?

1 REPLY 1

Bitcoin_Shaman
Community Champion

Hello @Baker thank for reaching out!!

 

What Operating System and computer hardware are you currently working with?

 

Please see our most up to date system requirements here, https://support.zoom.us/hc/en-us/articles/201362023-Zoom-system-requirements-Windows-macOS-Linux

 

Hopefully this helps!