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Audio for Musicians

maevebreen
Listener

How do I set up audio for musicians? I have followed the instructions on the Zoom Support page by clicking on my profile and settings but it doesn't give me the option under the Audio settings there. I have the free Basic version. My singing teacher wants me to set this up for online classes.

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

I wasn't sure until I looked, but the Zoom documentation does indicate in the prerequisites of "Original sound for musicians" that it has to be at least a paid basic account.

Prerequisites for adjusting audio settings

Controlling background noise suppression
  • Basic account with credit card, or paid account.
  • Zoom desktop client
    • Windows: version 5.3.0 or higher
    • macOS: version 5.3.0 or higher
    • Linux: version 5.3.0 or higher
  • Zoom mobile app
    • Android: version 5.3.0 or higher
    • iOS: version 5.3.0 or higher
 
Enabling original sound and high fidelity music mode
  • Basic account with credit card, or paid account.
  • Zoom desktop client
    • Windows: version 5.4.7 or higher
    • macOS: version 5.4.7 or higher
  • Zoom mobile app
    • Android: version 5.4.7 or higher
    • iOS: version 5.4.7 or higher


Here is the link to the support document.

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.


Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen