Audio Issues

[HDx]

Hi Everyone,

Both myself and my client do the audio test successfully, but we still cannot hear each other. Evrything else works fine.

Any thoughts or advice welcome.

[Rupert]

Hi @HDx 

Once in a Meeting together, do you both see yourself and each other as un-muted in Zoom (microphone icon, bottom left in Zoom)?

[HDx]

Thank you for replying, Rupert.

Yes. We are both unmuted.

[GreenMeeting_ca]

Hard to tell from such limited information.

If you'd like to set up a test with me, go to the contacts page at GreenMeeting.ca and leave a note (including that you're a Zoom community member) and perhaps we can set up a live test to try to figure out the issues.

Cheers,

George

GreenMeeting.ca

[HDx]

Thank you George.

Have done as requested.

[GreenMeeting_ca]

Back from meetings - sent an email invite with some options