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Hello - recently my participants can only hear me out of one side of their speakers. So it's mono on their end not Stereo. I am being told it only happens when they are zooming with me. I am running everything through my black lion Revolution audio interface, all of my settings are selected to run through that interface. Zoom - and my MacBook Pro. I am currently running Mac OS Big Sur 11.6.5. I am using an external mic that is connected through my audio interface. Everything is connected properly and snuggly plugged in. I have rebooted a few times to no avail. Can anyone tell me why this might be happening? Thank you!!
If you are using a single mono microphone, you should broadcast in mono. Set your audio interface to mono, if that's possible. In Zoom's Audio Settings / Music and Professional Audio, assuming you are using "Original Sound", uncheck "Stereo audio".