Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I am a zoom user and my computer runs Ubuntu. From version 5.10 (18.104.22.16878) through the current version (22.214.171.12482), I've been having one problem (which is serious to me).
When zoom starts, my home folder gets an empty folder called "Downloads" created.
My home folder is custom-managed and I do not want an extra empty folder in it.
So, this is preventing me from using versions 5.10 through 5.11. Instead I am using 5.9, which does not have this problem.
As technical info, please note that I use customized XDG user directories so that I don't have folders such as "Documents" or "Downloads" scattered in my home folder. (And I use a custom local Zoom recordings folder as well.) To the point of this discussion, my XDG_DOWNLOAD_DIR is not set to $HOME/Downloads (the default value).
To illustrate this issue further, the same problem ("Downloads" folder created in the home folder) occurs even if I run zoom using the following command.
$ XDG_DOWNLOAD_DIR=/tmp zoom
In short, I do not want an extra folder "Downloads" created in my folder. If this is a "bug" introduced since version 5.10, please make it go away.
Hi, This is an issue with CEF and not Zoom. You can take a look at the bug here:
Until CEF changes it behavior it won't be possible for Zoom to do anything to change it.
I'm sorry there isn't a better solution.
Hey, thanks for your tip. Your reply and link helped. I think this is what happened: it turns out that my XDG user directory was being read by chrome code (which cef relies on), but only through the settings defined in file (not through an envar setting). But, chrome happened to deem my XDG user download folder as unsafe and so it was then insisting on changing it to a safe folder by creating a new one. I did this inference by reading a bit of chrome code as well as changing my XDG user directory setting to a "safer" one, and everything seems to be working cleanly now (no extra folder created).
https://bitbucket.org/chromiumembedded/cef/issues/2841/cef-creates-a-spurious-downloads-directory indicates that the issue was fixed three years ago but, as of today, Zoom continues to create a Downloads directory. Any thoughts on what might be happening?